Important Update: New Phone System in Place

October 28, 2025
by Dekalb Pediatrics


Important Update: New Phone System in Place

We’ve recently upgraded our phone system to better serve you. Please note that all prompts have changed, so we kindly ask that you listen carefully when calling, as the menu options are now completely different.

While we make every effort to return calls promptly, there may be times when we are only able to respond after regular business hours. We appreciate your patience and understanding.

If you’re unsure whether you need to schedule an appointment, please call back and speak with the operator for guidance. In most cases, an appointment is necessary—approximately 90% of all inquiries require a visit with a provider.

Thank you for your cooperation as we continue to improve our services.

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